Refund / Purchase Policy

Refund / Purchase Policy

Last Updated: July 12, 2026

Thank you for supporting Ms. Peoples, Cheree Peoples LLC, Talk with Ms. Peoples, and Arrested for Caring.

This Refund / Purchase Policy explains how purchases, refunds, digital products, books, events, speaking, and third-party purchases are handled.

Website:
MsPeoples.com

Business:
Cheree Peoples LLC

Email:
cheree@mspeoples.com

Mailing Address:
2020 Main Street, Suite 1200
Irvine, CA 92614

  1. General Purchase Policy

MsPeoples.com may share links to books, digital products, events, speaking opportunities, podcast-related offers, community resources, and other products or services.

Please review all details before purchasing, including the description, price, delivery method, event date, product format, and any platform-specific terms.

  1. Digital Products and Downloads

Because digital products are delivered electronically, all digital product sales are final once access has been provided or the download has been delivered.

Digital products may include downloads, guides, worksheets, recordings, digital books, event replays, or other electronic materials.

If you experience a technical issue accessing a digital product, please contact us within 7 days of purchase at:

cheree@mspeoples.com

We will do our best to help resolve the issue.

  1. Books and Third-Party Retailers

Books may be sold through third-party retailers or platforms such as Barnes & Noble, Payhip, PayPal, Stripe, or other trusted services.

If you purchase through a third-party platform, that platform’s refund, return, shipping, delivery, and customer service policies may apply.

MsPeoples.com does not control the refund or return decisions of third-party retailers.

Please contact the retailer or platform directly for order changes, shipping questions, returns, or refund requests related to purchases made through their website.

  1. Payhip / Direct Purchases

Arrested for Caring: Author Special Edition is a physical book sold directly by Cheree Peoples LLC through Payhip.

Orders are generally prepared for shipment within 3–5 business days. Shipping charges are displayed separately during checkout.

Please review your name, mailing address, quantity, and order information carefully before completing your purchase. If an address correction is needed, contact us immediately. Address changes cannot be guaranteed after an order has been shipped.

Because this is a limited direct-sale physical edition, all sales are final except when an order:

  • Arrives damaged
  • Contains the wrong product
  • Has a confirmed printing defect
  • Is lost before confirmed delivery

To report a damaged, incorrect, or defective order, contact us within 7 calendar days of delivery and include:

  • Your name
  • The email address used for the purchase
  • Your order information
  • A clear description of the issue
  • Photographs of the book and packaging, when applicable

After reviewing the request, Cheree Peoples LLC may offer a replacement, refund, or other reasonable resolution.

Original shipping charges are generally non-refundable unless the order was incorrect, damaged, or otherwise affected by an error attributable to Cheree Peoples LLC.

If an order cannot be shipped within the stated timeframe, the customer will be contacted with an updated estimated shipping date and the available options.

For assistance with a direct physical-book order, contact:

cheree@mspeoples.com

Please include your name, email address used for purchase, order details, and a short explanation of the issue.

  1. Events and Virtual Launches

Event registrations, virtual launch access, workshops, and online events may have different refund rules depending on the event type, platform, and timing.

Unless otherwise stated on the event page, event registrations may be non-refundable.

If an event is canceled by Ms. Peoples or Cheree Peoples LLC, we will provide updated information about rescheduling, credit, or refund options when applicable.

  1. Speaking, Media, and Booking Services

Speaking, media, workshops, interviews, consulting, partnerships, and special appearances may require a separate written agreement, invoice, deposit, or contract.

Refunds, cancellations, rescheduling, deposits, travel, and payment terms for those services will be handled according to the written agreement for that booking.

  1. Duplicate Charges or Payment Issues

If you believe you were charged twice or there was a payment error, please contact us as soon as possible at:

cheree@mspeoples.com

Please include your name, email address, purchase date, amount charged, and the platform used for the purchase.

  1. Refund Request Timeframe

If you believe you are eligible for a refund or purchase review, please contact us within 7 days of the purchase date unless a different timeframe is listed on the specific product, service, event, or third-party platform.

Requests are reviewed on a case-by-case basis.

Submitting a refund request does not guarantee approval.

  1. No Guarantees

Ms. Peoples provides stories, books, podcast content, resources, events, and educational materials to inspire, inform, and support visitors.

We do not guarantee specific personal, financial, legal, medical, professional, business, or emotional outcomes from any purchase, event, book, product, service, or resource.

  1. Contact

For refund or purchase questions, contact:

Cheree Peoples LLC
2020 Main Street, Suite 1200
Irvine, CA 92614

Email:
cheree@mspeoples.com